+44 (0) 1480 224623

Information Systems Administrator

 

We are an established and successful international business with great ambition and a team of enthusiastic people who are all dedicated to moving the business forward. Lifeplus Europe, as the name suggests, specifically supports customers throughout Europe and delivers our products direct to consumers throughout the region.

Reporting directly to the IT Manager, this role will work alongside the HR Manager on the day to day running of the HR database, to provide a high level of system support of the HR system, ensuring it is a valued tool for supporting the HR team and end users with relevant upgrades, problem solving, BAU tasks and being the escalation point to raise to the external provider when necessary.

 

Key responsibilities:

  • Partnering with IT and HR, providing database support
  • Responsible for the day to day technical management of the HR systems, continually maintaining and developing the system to meet compliance, organisational and operational process requirements and maintaining systems security.
  • Responsible for the HR systems maintenance and regular upgrades to ensure the system is running at the required performance level, ie planning, architecture design/ design, configuration, data management, integration support, testing and deployment
  • Working collaboratively with the HR Manager, reviewing the current system performance and functionality of the system to define a clear improvement plan. Consideration needs to be given to the impact on delivery and minimising the risk of loss of functionality
  • Troubleshoot reported problems/issues from the HR team and provide comprehensive support, resolving system issues and queries effectively
  • Carry out HR systems management, troubleshoot issues and run and develop reports on a monthly, quarterly and annual basis
  • Work with key HR data such as retention, headcount, employee activity, compensation & benefits and performance in order to provide trend analysis and insight to drive action and highlight any challenge areas within the business.
  • Identify opportunities to improve operational/system effectiveness and delivery and support the integration with other systems eg. ATS, payroll, time tracking, benefits, training to ensure it works for all regions and users.
  • Responsible for cataloguing, analysing, and visualising data residing within the platform, with focus on data quality and supporting the data integration requirements between systems.
  • Responsible for ensuring systems act as a framework to support HR processes and wider business functions, ensuring team processes are system lead.
  • Ensuring systems are GDPR compliant, ensuring systems contain all data fields needed to produce reporting and integrations.
  • Support with system training for the HR team, acting as a super-user.
  • Develop and maintain a bank of self-service reports/integrations.
  • Provide overall project management for all HRIS projects, implementations, designs and deployments.

 

Required skills and Experience

  • Demonstrable experience of implementation, maintenance and analysing data in a HR system
  • Security protocols required when working with highly sensitive data
  • Experience of turning raw data into insightful management information
  • Good understanding SQL Query language
  • The ability to understand complex issues related to maintaining a critical database
  • Excellent analytical and logical approach with problem solving skills
  • Good interpersonal and client-handling skills, with the ability to manage expectations and explain technical detail
  • A methodical, investigative and inquisitive approach
  • Previous experience of Access HR but not essential
  • Advanced Microsoft Excel skills
 

 

What we offer you:

  • Rewarding salary packages Contributory pension scheme of up to 6%
  • Opportunity to buy & sell holiday
  • Gym membership discounts
  • Contributory hospital and health cash plan
  • Cycle2Work scheme
  • Eye care vouchers
  • Free Lifeplus nutritional and personal care products at work
  • Life Assurance
  • Discounts on leading brands and retailers

 

Hours and Days:

  • Full time 37.5hrs per week, Monday to Friday.

Our customers are from all walks of life as are our colleagues and this is what makes Lifeplus a different kind of company. We all have a part to play in diversity and inclusion and we welcome everyone to be brave, be kind and be open minded because we believe you – can make a difference.

The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role.

  • Please note: The successful applicant will be required to undertake a criminal record check.
  • Please advise us in advance if you have any special requirements if you are asked to attend an interview

We are Lifeplus Europe Limited (“Lifeplus”), Lifeplus House, Little End Road, St Neots, PE19 8JH, England, T: +44 1480 224623, E: jobs@lifeplus.com. On submission of your application your CV and contact details will be collected, and retained by Lifeplus. We will process your personal information for recruitment purposes only.  Your personal information will be stored in our applicant tracking system (located in the UK), and will only be shared with other members of the Lifeplus group of companies (including those located outside of the EEA) where necessary.

Your personal information is retained for a 12 month period; when this period is over we will either delete your data or inform you that we would like to keep it on our database for future roles or suitable opportunities. Our lawful basis for retaining this information is legitimate interest. For more details on how Lifeplus treats your personal information please see the Privacy Notice https://www.careersatlp.com/privacy-cookies/ or contact us at privacy@lifeplus.com.