+44 (0) 1480 224623

Leadership Team Co-ordinator

 

People are at the heart of everything we do.

Our network of Associates are passionate about Lifeplus, our products and our proposition.

Customer Care is the first contact point for our Associate Network and our product customers.

The Customer Care Leadership team leads and manages all strategic and operational aspects of service delivery, as well as continuously striving to develop and improve services for all our customers and Associates.

The Leadership team coordinator works with the Leadership team to help facilitate, support and coordinate activities and Initiatives.  The role supports a large operations team with administration and organisation and management of certain processes and events.  

 

The Successful Leadership Team Co-Coordinator will be:

  • Strong at managing stakeholders, dynamic and flexible and able to adapt to their audience, experienced in engaging and working with senior leaders
  • Has the ability to influence and persuade
  • Proactive in prompting senior leaders for updates and progression in a supportive and collaborative manner
  • Able to complete mid-Initiative supplementary or sub tasks that require coordination or documentation to assist stakeholders and initiative leads
  • Structured and well organised to support leadership and large operations team
  • Familiar with initiative management methodology and terminology
  • Attentive and detailed when updating Initiative documentation folders, files and registers
  • Resourceful, determined and resilient, driven with positive energy to meet the challenges of working with a busy leadership team with multiple priorities.
  • Passionate about providing the highest level of support to the leadership team to deliver and develop the very best possible customer service
  • An innovator with the ability to use creativity and initiative to bring fresh ideas
  • Open and collaborative working style; must be comfortable in an environment where ideas are shared and challenged.
  • The ability to maintain confidence and discretion at all times

 

Profile:

  • Previous experience in a similar varied coordination role is essential
  • MS Excel, Word, PowerPoint, Visio good to advanced level
  • Excellent organisations skills
  • Engaging outgoing and comfortable with working with senior stakeholders
  • Excellent written and verbal and presentation skills
  • Ability to accurately document meetings discussions and outcomes and actions
  • Ability to undertake some of the Initiative based tasks involve mapping and documenting and analysing six sigma certification desirable
  • Positive and engaging and flexible communication skills
  • Ability to prioritise a varied workload
  • Problem-solving skills to take the initiative and develop their own knowledge utilising emerging tools

 

What we offer you:

  • Rewarding salary packages Contributory pension scheme of up to 6%
  • Opportunity to buy & sell holiday
  • Gym membership discounts
  • Contributory hospital and health cash plan
  • Cycle2Work scheme
  • Eye care vouchers
  • Free Lifeplus nutritional and personal care products at work
  • Life Assurance
  • Discounts on leading brands and retailers

 

Hours and Days:

  • Monday to Friday, 37.5 hours per week.

Our customers are from all walks of life as are our colleagues and this is what makes Lifeplus a different kind of company. We all have a part to play in diversity and inclusion and we welcome everyone to be brave, be kind and be open minded because we believe you – can make a difference.

The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role.

  • Please note: The successful applicant will be required to undertake a criminal record check.
  • Please advise us in advance if you have any special requirements if you are asked to attend an interview

We are Lifeplus Europe Limited (“Lifeplus”), Lifeplus House, Little End Road, St Neots, PE19 8JH, England, T: +44 1480 224623, E: jobs@lifeplus.com. On submission of your application your CV and contact details will be collected, and retained by Lifeplus. We will process your personal information for recruitment purposes only.  Your personal information will be stored in our applicant tracking system (located in the UK), and will only be shared with other members of the Lifeplus group of companies (including those located outside of the EEA) where necessary.

Your personal information is retained for a 12 month period; when this period is over we will either delete your data or inform you that we would like to keep it on our database for future roles or suitable opportunities. Our lawful basis for retaining this information is legitimate interest. For more details on how Lifeplus treats your personal information please see the Privacy Notice https://www.careersatlp.com/privacy-cookies/ or contact us at privacy@lifeplus.com.